Download Fulfillments
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Common Problems and Questions

  • What is this web site?
  • Why can't I find my downloads with my e-mail address?
  • Is there a limit to the number of times I can download my order?
  • What do you do with my e-mail, name and other personal information?
  • Can I use your service to fulfill my digital orders?

    What is this web site?
    Our company provides download services to other online web sites. We provide the digital downloads that you purchased from one of our partners. We have developed a complete and secure download fulfillment system to complete our partners' online stores. Our system ensures that your purchased downloads are available now, and in the future when you might need them again. Our system has extensive security features to make sure only you get access to your downloads.

    Why can't I find my downloads with my e-mail address?
    If you are having problems finding your order, then you most likely ordered it with a different e-mail address. If you kept your original order confirmation e-mail, a one-click link for your download is provided there. If you still cannot find your download order, you can e-mail us with your name, order date, and product name you ordered... we'll try and find your order:
    support@DownloadFulfillments.com

    Is there a limit to the number of times I can download my order?
    You can download your order as many times as you need to, but we automatcally monitor accounts that have unusually high download rates (over four downloads). If we see many downloads in a short period of time, or from different computers, then we will disable your order. Do not share your downloads and/or this web site service with any one else.

    What do you do with my e-mail, name and other personal information?
    No personal information collected about you will be used for any purpose other than to allow you to get access to your downloads. We never sell, license or otherwise distribute your personal information to third parties. Our vendor partners only provide us with your name and e-mail address, and no other personal information. All personal information is kept secure and protected in our database servers.

    Can I use your service to fulfill digital orders from my web site and stores?
    Yes: we accept new vendors! You can either sell digital downloads from our wide stock of e-books and software, or we can add your digital goods to our system so you can place fulfillment orders.
    Click here for more details and vendor account sign-up.


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